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Tigo justifies dismissal of its workers

Telecom operator Tigo has justified its recent redundancy exercise which saw scores of its workers sent home. Citi Business News has gathered the dismissals which commenced a few weeks back affected the sales and finance departments of the company the most. It’s unclear exactly how many workers have been sacked but a letter from management of the company to staff ...

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NCA jabs vodafone over compensation plan

Citi Business News has learnt the National Communications Authority (NCA) did not sanction moves by Vodafone Ghana to compensate subscribers following last week Tuesday’s nationwide outage of its network. Subscribers of Vodafone last week Friday started receiving compensation based on the amount of airtime they spent in a day. Some subscribers of Vodafone have so far received 2 and 10 ...

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NCA punishes Vodafone for Tuesday’s blackout

The National Communications Authority (NCA) has banned Vodafone from adding on new subscribers, either through sales and activation of new SIMs or by porting as punishment for Tuesday’s total blackout and previous network challenges. Vodafone has also been banned from introducing new services, promotions, offers, and all marketing communications. The only sales the network may make is in respect to ...

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Vodafone commences investigations into network outage

Vodafone has commenced full scale investigations into the cause of its nationwide network outage early this week. Subscribers of Vodafone were cut off from the rest of the world from Monday night through to Tuesday afternoon. Subscribers were unable to text, make calls and use the internet following the disruption. Vodafone which restored the services on Tuesday afternoon says, it ...

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NCA demands answers from Vodafone over yesterday’s blackout

The National Communications Authority (NCA) is demanding Vodafone Ghana, submits a comprehensive report on the cause of the disruption of its service across the country. The regulator however did not specify the time frame for which Vodafone must submit the report. Subscribers of Vodafone were up in arms against the mobile service provider yesterday after they were cut off from ...

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Managers in focus: Kofi Dadzie #MDM2014

The Citi FM Management Development Month (#MDM2014) series is in full flight. The series, made up of both on-air and off-air events, affords listeners the opportunity to hear from experienced resource persons in Marketing, Customer Service, Strategy, Entrepreneurship and Leadership. The series air weekdays at 9:00 am live on the Citi Breakfast Show with a repeat at 7:00pm after the ...

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NCA orders Vodafone to respond to service outage

The National Communications Authority (NCA) has directed telecom operators, Vodafone Ghana to submit a comprehensive report on the outage that hit the network on Tuesday. ‘’ NCA, since the outage has been in constant communication with Vodafone. As has always been the case, we have requested the network to submit a comprehensive report on the situation detailing the causes, services ...

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Total blackout for Vodafone subscribers

Subscribers of Vodafone are up in arms with the telecom provider over their inability to make calls or browse the internet. The subscribers since yesterday evening have not been able to patronize any of these services. Business activities have reportedly grounded to a halt following the development. Some subscribers who spoke to Citi Business News say they have been unable ...

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Tigo enters $2m agreement to expand mobile financial services in Ghana

Tigo Ghana, one of Ghana’s largest cellular operators, has entered into a $2 million advisory services agreement with the IFC, a member of the World Bank Group, and The MasterCard Foundation to develop and expand mobile financial services in support of wider financial inclusion in Ghana. The project is part of the Partnership for Financial Inclusion, a joint $37.4 million ...

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Vodafone wins 7 awards at Ghana Telecom Awards

Telecommunications service provider, Vodafone Ghana last weekend picked up seven awards at the Ghana Telecom Awards organised by Mobile World. They include Mobile Broadband Internet of the Year; Telecom Wholesale Provider of the Year; Best Use of Social Media; and Mobile Operator of the Year. For the first time, Vodafone Business Solutions, VBS, picked up Telecom Business Service of the ...

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