Delta Airlines says it expects more than 100 flight cancellations today [Tuesday] morning as it continues to recover its operations following a loss of power Monday, August 8, 2016.
In addition, the airline company says it anticipates roughly 200 delays affecting morning departures.
Delta however says these numbers could grow overnight as it works to reset the operation and get crews, aircraft and other elements of the operation back in place.
A power outage at Atlanta, US on Monday morning, led to the grounding of global flights for over six hours.
Delta cancels more than 800 flights
Delta was compelled to cancel more than 870 flights on Monday while it delayed others.
It however begun limited flights at about 2 pm on Monday.
CEO apologises to customers
The CEO of Delta Airlines, Ed Bastian later in a video commentary apologized to affected customers.
He assured that employees are working with all hands on deck to get the issue rectified.
“The Delta team is working very hard… for those of you who have been inconvenienced and need to access any changes to your travel plans, we have instituted systemwide waivers and you can accesss those,” he said.
Mr. Bastian added, “I appreciate the hardwork by the Delta team to bring our systems back as soon as possible,”
Ghana flight to US delays by four hours
Meanwhile in Ghana, passengers onboard delta airlines to the US had to delay for about four hours.
The departure was postponed from the initial 9:30 am schedule to 1:30 pm with arrival schedule extending from 4:30 pm to 8:30 pm.
But it appears that the Ghana office of Delta Airlines is yet to record any request for a refund by its customers.
General Manager for Delta Airlines GSA Ghana, Isaac Fabio Wilson explained that this may be possible since it wasn’t a total cancellation of flights.
“If there was a total cancellation, then passengers would have to find other alternatives to get to their destinations but since it was a delay the chances are that you can still have all the passengers still waiting to get on board to get to their destinations, “he told Citi Business News.
A statement on Delta’s website however indicated that, “Following the power loss, some critical systems and network equipment didn’t switch over to Delta’s backup systems.”
It added, “Delta’s investigation into the causes is ongoing.”
Also, customers traveling Monday evening or Tuesday should check the status of their flight at on the company’s official website or equally rebook their flights via the website.
By: Pius Amihere Eduku/citibusinessnews.com/Ghana