Category: TECHNOLOGY

MTN Ghana has introduced Roam Like Home, a new roaming tariff that allows subscribers to enjoy local rates on Voice, Data and SMS while travelling in any of the remaining 21 countries in which MTN operates. ”Roam Like Home” is the latest in the portfolio of tariff offered by MTN Ghana to deliver more value…

An electrical surge has been identified as the cause of Vodafone’s blackout early this month. Customers of Vodafone experienced a network outage from the late hours of 2nd June, 2014 to the 3rd of which left them unable to make or receive calls, send or receive text and use the internet. According to Vodafone a…

Tigo announced today a multimillion dollar investment programme to improve its network and services for its growing number of customers. In the first year the company will be investing an average of over $100,000 a day in the upgrade. During the first phase of investment, the company will commence a fibre infrastructure project to improve…

Telecom operator Tigo has justified its recent redundancy exercise which saw scores of its workers sent home. Citi Business News has gathered the dismissals which commenced a few weeks back affected the sales and finance departments of the company the most. It’s unclear exactly how many workers have been sacked but a letter from management…

Citi Business News has learnt the National Communications Authority (NCA) did not sanction moves by Vodafone Ghana to compensate subscribers following last week Tuesday’s nationwide outage of its network. Subscribers of Vodafone last week Friday started receiving compensation based on the amount of airtime they spent in a day. Some subscribers of Vodafone have so…

The National Communications Authority (NCA) has banned Vodafone from adding on new subscribers, either through sales and activation of new SIMs or by porting as punishment for Tuesday’s total blackout and previous network challenges. Vodafone has also been banned from introducing new services, promotions, offers, and all marketing communications. The only sales the network may…

Vodafone has commenced full scale investigations into the cause of its nationwide network outage early this week. Subscribers of Vodafone were cut off from the rest of the world from Monday night through to Tuesday afternoon. Subscribers were unable to text, make calls and use the internet following the disruption. Vodafone which restored the services…

The National Communications Authority (NCA) is demanding Vodafone Ghana, submits a comprehensive report on the cause of the disruption of its service across the country. The regulator however did not specify the time frame for which Vodafone must submit the report. Subscribers of Vodafone were up in arms against the mobile service provider yesterday after…