Online travel agency, Jumia Travel, on Thursday (25th January 2018), marked the 2nd edition of the Ghana Travel Awards.
The awards were aimed at celebrating hoteliers, airlines and travel websites for their contribution to the success of the travel, hospitality and tourism industries in 2017.
It was also to encourage the provision of improved quality services to Ghanaians.
Country Manager of Jumia Travel Ghana, Bennet Otoo said the awards were to encourage the players in the tourism industry.
‘’Tourism remains one of Ghana’s leading foreign exchange earners. Travel and hospitality account for a great portion of tourism revenues which makes hotels, airlines and all other stakeholders very important. Acknowledging their efforts to maintain high levels of professionalism and providing great customer service, is just one of the many ways we can encourage and incentivize them” he said.
He added that “we can only work harder in the coming years, to ensure that our industry which has a great potential develops abundantly’’.
He further congratulated all winners of the night for championing a good course in the tourism sector.
“For the second time, we have awarded excellent service and commitment to developing our industries. To all winners, very big congratulations for such achievements” he stated.
Aqua Safari Resort won the Jumia Travel Booking Award, 2017.
Bays Lodge and Apartment took the Travelers’ Choice Award 2017, whilst The Royal Senchi Resort won the Best Leisure Hotel in Ghana, 2017.
The rest are Labadi Beach Hotel for Best Business Hotel in Ghana 2017, Accra City Hotel for Customer’s Favorite Hotel in Ghana 2017, Emirates Airline Customer’s Favorite Airline Company in Ghana 2017 and myjoyonline.com for Best Destination Website in Ghana 2017.
Head of Marketing & Events at Accra City Hotel, Mr. Yaw Mamphey receiving his award promised to give out the best services to customers.
“We are indeed very much proud and honored to win such a prestigious award. Winning such an award amid some very prominent hotel nominees goes a long way to enhance our status as a leading player in Ghana’s hospitality industry. Our goal and desire is to provide excellent customer service with top-notch facilities at our hotel to better satisfy the needs of both domestic and international travelers. We really appreciate Jumia Travel’s contribution to tourism and hospitality development in Ghana and Africa as a whole. Our industry can only get better with such incentives from key stakeholders’’.
CEO of the Ghana Tourist Development Company (GTDC), Mr. Kwadwo Odame Antwi also pledged government’s support.
“It is very encouraging to see those private stakeholders such as Jumia Travel go that extra mile to appreciate the efforts of key players in the Tourism and Hospitality industry. Realizing that government alone cannot drive this agenda and actually taking steps to support, is really a great achievement. We as authorities always welcome such innovative actions and our doors are always open for productive collaborations with private entities in order to grow and develop Ghana’s tourism and hospitality. Congratulations to all winners and we believe that this will encourage other hotels, airlines, and websites to work even harder in 2018. Ghana will always be the winner with such positive drives’’ he said.
The event also marked the launch of a “Think Tank”, an African Hospitality Club by Jumia Travel, AccorHotels and other local tourism players, whose main objective is to bring together ideas towards improving African tourism.
This follows the successful launch of the 2017 African Hospitality Report in collaboration with French multinational hotel group, Accor Hotels, and a series of other country-based reports.
About Jumia Travel
Jumia Travel is an Online Travel Agency, which allows users to compare prices and amenities in a fast and secure manner.
Jumia Travel is active in over 40 countries in Africa.
By: Jessica Ayorkor Aryee/citibusinessnews.com/Ghana