Tag: Complaints report
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Investments, loans issues top complaints at banks for 2022 – BoG report
Customer issues regarding investments and loans were among the top five category of complaints recorded in banks for 2022. The others included complaints on current accounts, digital and electronic-money services and products. This is according to the Bank of Ghana (BoG) Complaint Management Report 2022. Out of the total 983 reports received, investment products and…