Tag: Customer Service Week
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Ghanaians demand improved service delivery from businesses
The stories of bad experiences when purchasing an item from a vendor, be it in person or through social media, are often one too many. Some businesses fail to ensure patrons of their products or services get value for money with the services they offer. As the world celebrates customer service week, Citi Business News…
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Vodafone CEO chats with customers online
Vodafone has taken its “October Care month” a notch higher by interacting with customers online in a no-holds-barred conversation. Chief Executive, Patricia Obo-Nai, on Friday, redefined what it means to be a leader in the digital era by responding to every customer and every question during a one-hour social media engagement that straddled key platforms…