Tag: Yvonne Ohui McCarthy
-
Gov’t urged to implement public sector reforms to boost customer confidence
Customer Service Practitioner, Yvonne Ohui McCarthy, wants government to expedite the implementation of the Public Sector Reform Strategy if public companies are to win the confidence of customers. It follows the 2019 Customer Service Index which saw the public sector placing bottom for the second consecutive time, out of nine sectors surveyed. Though the researchers…