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    6th Ghana CEO Summit to focus on digital leadership for the digital economy

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    Ghana’s 2022 economic outlook to remain positive; GDP projected to grow by 5.3% – AfDB report

    African governments tasked to look within the continent in their bid for transformation

    COCOBOD closes purchases for 2021/2022 main crop cocoa season

    Ghana Life Insurance Ltd accused of employing delay tactics in payment of claims

    BoG urged African DFIs to enhance credit rating positions to boost investment

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    6th Ghana CEO Summit to focus on digital leadership for the digital economy

    Ghana Life Insurance Ltd accused of employing delay tactics in payment of claims

    BoG urged African DFIs to enhance credit rating positions to boost investment

    Stringent measures needed to deal with illicit financial transactions in Africa – Akufo-Addo

    Gold exports push Ghana’s trade surplus to $1.3 billion in April

    Value of MoMo transactions decrease by 3% between March and April 2022

    Inflation rate likely to drop to single digits in 2023 – Dr. Ernest Addison

    Monetary Policy Rate increased again by 200 basis points; now at 19%

    Government partners private companies to mine abandoned iron ore in Oti Region

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    Government to invest heavily in internet safety – Ursula pledges

    Ho Node Hub rebrands as Node Eight

    Elon Musk strikes deal to buy Twitter for $44bn

    Block chain’s success will depend on supportive policy environment – Prof. Quaynor

    1.5% E-Levy rate will negatively impact GH¢6.9 billion target – Prof. Quartey

    Transactions to be affected by E-levy

    Bethniel Finance emerges winner in Innovation Challenge Program

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    Standard of cars assembled in Ghana will not be compromised – GSA assures

    GUTA urges gov’t to get other countries to open their borders to facilitate trade

    Kyle Kelhofer appointed as IFC Senior Country Manager for Benin, Ghana, Liberia, Sierra Leone, and Togo

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NCA punishes Vodafone for failing quality of service test

bycitibusinessnews
October 22, 2015
in Business, TECHNOLOGY, Top Stories
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Regulator of the telecom industry the National Communications Authority (NCA) has sanctioned telecom operator Vodafone for failing an aspect of the authority’s quality of service test conducted in the Eastern region this year.

[contextly_sidebar id=”tAYIfr0WPjEm6WAINDgMUdcBU80tmw4n”]The latest development was revealed in a report released by the NCA following the testing of all the telcos in the country except Expresso on various quality matters in the Eastern region in August 2015.

The test was conducted in 9 towns in the Easter region including Akosombo, Kade, Nkawkwaw, Nsawam, Yilo Krobo and Koforidua among others.

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The tests bordered on the congestion Rate, Call Drop Rate, Voice Call Audio Quality and  Coverage Signal Strength of the various telcos among others.

According to NCA Vodafone failed the call set up time test conducted in the region.

Vodafone was not the only telecom operator which had call setup delays Aitel, and Glo also recorded delays but were not sanctioned by the NCA.

According to the authority it has however directed all operators to improve their coverage in some localities in the region by December this year.

It’s unclear whether Vodafone’s sanction will be in the form of a fine or otherwise.

Meanwhile in the same region MTN and Glo were assessed to give ‘GOOD’ speech quality.

While Vodafone and Airtel were assessed to give ‘FAIR’ speech quality.

While Tigo was assessed to give “POOR” speech quality in the Eastern region.

All operators were in compliance in tested towns with the signaling congestion threshold of less than 1 percent (1%).

All operators except Tigo complied with the license threshold of less than one percent (1%) in all the tested locations.

–

By:  Vivian Kai Lokko/citifmonline.com/Ghana

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