HFC Bank has selected a number of Relationship and Branch Managers of various HFC Bank branches who are currently undergoing a five-day intensive credit training program. This program forms part of the bank’s efforts to equip its staff and develop the required skill set of the bank .
This five day training program is being facilitated by Ms. Kala Bickramsigh and Mr. Garvin Ahye from Republic Bank Limited (RBL) Risk Management Department in Trinidad and Tobago.
The program is expected to cover all aspects of personal, commercial and corporate credit with a special emphasis on credit analysis techniques for the SME sector.
This training program will sharpen the skills of the HFC Bank Staff in providing better risk analysis techniques when dealing with their customers. At the launch of the program, Mr. Robert Le Hunte, Managing Director of HFC Bank implored the team of credit officers to apply the skills learnt over the next five days in providing enhanced services to their customers.
He reminded the team that the speed of the Banks responsiveness to its customer needs will be a major differentiator between HFC Bank and the other banks going forward.
This training, is a continuation of the deepening of the relationship between RBL and HFC Bank who became a subsidiary of the Caribbean power house institution when they increased their shareholding to 57.1% after a successful MTO session in May 2015 This training also follows swiftly on the heels of the service excellence training conducted by Ms. Sandra Wallerson, also from RBL Barbados subsidiary who spent the month of January in Ghana training over 250 HFC Bank Staff.
HFC Bank is presently engaged in an aggressive marketing campaign with a suite of deposit products under the theme ‘You Deserve More, Make the switch now.’ The suite of savings products are HFC Brainy Child account, HFC Smartsave account, HFC IDO account, HFC Susu Plus HFC premium Savers account, HFC Homesave plus account, HFC 55 Plus account. These products offer attractive interest rates with minimal charges.