Indigenous bank, Capital Bank, in a bid to offer more convenient customer-focused solutions, has increased the number of branches offering comprehensive banking services on Saturdays to 11.
According to a press statement copied to Citi Business News, the bank has added the Dansoman and Ashaiman branches in the Greater Accra region and, Kumasi in the Ashanti Region to nine other branches that offer Saturday banking across the country .
The Chief Banking Officer, Mr. Daniel Gaikpah, explained that the bank increased the number to reach its customers on weekends to provide quality service to them.
“We believe that banking is about convenience so we are adopting a multi-channel approach aimed at delivering convenience across multiple customer contact points”, he said.
He urged prospective customers to come on board and enjoy full bouquet of banking services from the bank on Saturdays.
“Customers who receive regular remittances from abroad can also visit the 11 branches of Capital Bank to receive monies from their relatives and families on Saturdays”, he said.
He added that , plans are far advanced to make the bank’s Speed banking solution which allows customers to deposit cash through their mobile phones available in over 25,000 outlets nationwide.
Capital Bank is expected to roll out a minimum of three new branches in strategic locations across the country this year.
Its vision is to become the local bank of excellence for African markets, providing the standard of measure for stakeholder return.
Source: Capital Bank
