US based Delta Airlines, has lifted a ground stop with limited departures resuming, following a power outage in Atlanta that impacted the airline company’s computer systems and operations worldwide.
Delta however says cancellations and delays continue.
In a statement to update customers on the latest developments, the company cautioned customers heading to the airport to expect delays and cancellations.
Delta Airline on Monday morning announced that it has grounded all flights across the world following a power outage in Atlanta that impacted its computer systems across the globe.
The outage happened at around 2:30 am ET (6:30 GMT) on Monday, August 8, 2016.
The company also announced that it expected large scale cancellations.
Refund for affected customers
Meanwhile customers, whose flights have been affected by the cancellation or delays are entitled to a refund.
But even if flights are not canceled, such customers are entitled to a one-time change to their tickets without a fee if the customer is scheduled to travel to, from, or through destinations specified by Delta Airline between August 8th and 12th 2016.
Waiver for inconveniences beyond August 12
Though additional charges may apply to customers seeking changes with their reservation agents, the airline company says it will issue a waiver on such charges when rescheduled travel occurs beyond August 12, 2016.
Effect on Ghana
It is unclear whether passengers on board flights to Ghana on Monday morning were affected by the delays.
Per the company’s flight schedules, arrival for all its five flights to Ghana from JFK, USA to KIA, Ghana is 7:00 GMT while departures from KIA, Ghana to JFK, USA, is scheduled at 8:30 GMT.
However efforts by Citi Business News to get an official response from the office of Delta Airlines were unsuccessful.
By: Pius Amihere Eduku/citibusinessnews.com/Ghana