Some validated customers of DKM Microfinance company who were expecting the official liquidator, the Registrar General’s Department to refund their investments to them were turned away after their names could not be found on the payment list again.
The customers who were disappointed at the process vent their anger at some of the designated GCB banks in the Brong Ahafo, Upper East and Upper West regions.
Speaking to Citi Business News, a spokesperson for the DKM customers in Tamale, Mohammed Ibn Issaka said customers are disappointed with the development.
“People are actually in queues for their monies but what happens is that there are several others who still can’t find their names on the list. That is posing a lot of challenges to the people. Meanwhile there is nothing put in place for the affected ones to be reassured of possible payment soon,” he said.
“I’ve received several calls from my colleagues complaining that they didn’t find their names on the list.” he added.
He further stated that the official liquidator promised to make available a complaint centre on the ground, but failed to do so.
“What I was told was that when the payment begins, complaint centers will be set up at various places where payment is been done. Currently as I speak to you we are yet to see that,” he lamented.
Mr. Issaka stated that the customers who were unable to receive their funds will wait for an official position from officials of the Registrar General’s Department.
The Registrar General’s Department, was forced to reschedule payments to today, December 19, 2016 after reports of logistical challenges last Wednesday.
Background
Thousands of customers of DKM Microfinance Company lost their investments running into millions of cedis after the central bank in 2015 suspended the operations of the company for violating its regulations.
Though the central bank subsequently lifted the ban on the company’s operations, DKM was unable to pay its customers their locked up cash.
The Bank of Ghana confiscated the assets of the company and appointed the Registrar General’s Department to commence liquidation process to refund customers of the company.
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By: Jessica Ayorkor Aryee/citibusinessnews.com/Ghana
