The management of MoneyGram has assured of stringent measures to protect customers’ transactions from cyber fraud.
According to the MoneyGram, it has enhanced its safety measures to solve the over 60% of internet fraud cases in the system.
Cyber fraud has been cited as one of the top challenges confronting electronic money transfers in the country.
Explaining the measures taken, the Regional Marketing Manager of MoneyGram Anglophone West Africa, Kofi Akyea told Citi Business News measures have been put in place to solve the majority of cyber fraud cases in the system.
“Internet fraud is a very wide spectrum of activities. But we have a very serious, very complex and very focused programme ongoing with our agent to ensure that we are nipping it in the bud as much as we can, be it internet fraud or any other kind of fraud that happens on our network,” he maintained.
He stated that the company will always put the interest of customers first, to protect their funds.
“As a business we have to do this because it is in the interest of our customers. I can say confidently that we are doing quite a lot to curb that. I think it is yielding good results in the sense that at least we have a sustainable program in place and we are constantly improving it to ensure that we protect our customers,” he said.
By: Jessica Ayorkor Aryee/citibusinessnews.com/Ghana.