Leading provider of mobile delivered insurance and health services, BIMA has expanded its flagship programme, the BIMA Doctor to enhance service delivery.
By this, BIMA Doctor has added some features to the programme to reach all Ghanaians.
“In order to better serve our customers, we extended our operating hours and are now available from Monday to Sunday 8 am to 8 pm. Also, BIMA Doctor is now available via WhatsApp, which can be used during phone consultation to aid diagnosis. As we deeply care about the well-being of our customers, BIMA Doctor now conducts follow-up calls within 72 hours of initial consultation,” a press statement copied to Citi Business News said.
BIMA Doctor is a tele doctor consultation service from BIMA, the leading provider of micro insurance and mobile health services worldwide.
BIMA Doctor uses disruptive mobile technology to bring health services to low-income families.
It is designed to improve access to quality healthcare for low-income Ghanaians and to relieve the burden on hospital system and provide a safe and confidential way for residents to obtain medical advice.
It is designed to improve access to quality healthcare for low-income Ghanaians and to relieve the burden on hospital system and provide a safe and confidential way for residents to obtain medical advice.
BIMA Doctor commenced operations in 2015 and has grown its active customer’s base to 40,000 in the past years. With as little as GH¢2 per month, BIMA Doctor Subscribers can enjoy unlimited calls to a doctor or physician assistant to seek medical advice over the phone.
The service also covers spouses and children under 18 years, making BIMA a family product.
Christina Tuemmers, Health Division manager explained “In Ghana, it is common to have to travel considerable distance or sacrifice hours waiting in a clinic before seeing a doctor. This and the cost of consultations often prevents people from seeking medical help. BIMA Doctor saves customers money on transportation, consultation and lost income for the day as it provides immediate medical advice before health condition worsens. In addition, customers can maintain a complete peace of mind knowing that they have a doctor on call,” the statement said.
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By: citibusinessnews.com/Ghana