Consumers lament ‘high cost’ of courier services as E-commerce booms

As internet and mobile phone usage increases, it is not only connecting people, but also facilitating e-commerce, making it easy for people to purchase items or deliver same conveniently.

This is often made possible by the growing number of courier services in the country. While this is becoming the preference for many, there’s an emerging concern about the fees charged by these riders or courier service providers.

Regardless of the benefits, there are challenges. According to most people who use the courier service, the charges can sometimes be off-putting, and the implications can be dire for their business.