In recent times, some businesses and consumers who rely on courier services within Accra, have complained about the high charges they pay to get their items delivered or picked up. Despite the convenience offered by the E-commerce industry, there are fears exorbitant charges by courier operators may threaten the growth of Ghana’s E-commerce space.
Although the service providers do not think their charges are exorbitant, some are devising strategies to make it more affordable for consumers.
One of such E-commerce operators is Shopnaw. The CEO of the Ghanaian e-commerce firm, Benjamin Osei Asante, told Citi Business News they’re committed to offering an efficient and yet cost-effective personal shopping experience, hence their 10 cedis flat rate charge for any delivery within Accra.
He thus called on Ghanaians to take advantage of the company’s unique offers which are tailor-made for budget-conscious consumers.
He explained that contrary to recent public opinion that most courier operators charge exorbitant fees for deliveries, Shopnaw strongly adheres to its much publicized flat rate of 10 cedis for all deliveries within Accra.
He said the company employs state-of-the-art technology for the tracking and monitoring of all transactions to ensure transparency and security.
“Every entity on our platform is verified, so it is virtually impossible for anyone to break our security protocols and defraud somebody,” he said.
According to the CEO, “Shopnaw is an indigenous business which has Ghanaians at heart, and thus opens up to any Ghanaian who wants to do business online.”
He said vendors can sign up for free on the platform and do business devoid of stress and high commissions.
He said the company, in a bid to cover the entire country, will introduce several innovative packages to reward customers and boost its market share.
Unveiled in January 2020, Shopnaw is a Ghanaian-owned e-commerce platform which connects businesses to buyers and delivers products within an hour of purchase.
The company’s mobile application, which is currently available for users in the Greater Accra Region, can be downloaded for free via Google Play Store and Apple App Store.