Zenith Bank Ghana has introduced its improved USSD service, *966#, to enable both account and non-account holders engage in various banking transactions seamlessly using their mobile phones, in the wake of the COVID-19 pandemic.
According to the bank, the “exciting *966# service”, which is under the tagline – “Eazybanking for Everyone”, offers more accessible, affordable and sustainable financial services to its customers.
A statement issued by the bank on Thursday 30th April 2020 said “this exciting service allows users to open an Instant Account (COT free), link their mobile money wallet to their bank account, check account balance, view mini statements, transfer Funds (account to wallet, wallet to account, inter-bank transfers, intra-bank transfers), buy airtime for all networks (via account, via wallet), pay bills, pay merchants, effect self-service transactions (e.g. request for account statement, request for a cheque book, change or reset PIN, etc.) and a lot more”.
The statement also said “users who already have an account with Zenith Bank can sign on to the *966# service by following the simple steps which includes dialling *966#, Input account number, Choose PIN, Verify PIN which then completes the setup.
However, existing customers must also use the same mobile number on the bank’s system to register for the *966# service.
“This is for verification purposes” the statement added.
The statement further noted that, “users who do not have an account with the Bank are not left out. The *966# service allows them to open an instant account with the Bank and no COT is charged on the account. All they need to do is Dial *966#, select 2 for “Non-Account Holder”, select 1 for “Open Instant Account”, follow the prompts to provide your personal information and account opening is complete.”
“The requirement for prospective customers who wish to open an instant account is a registered mobile money number. Once the instant account is opened, the account holder can now enjoy all the benefits of the *966# service,” the statement added.
Zenith Bank is encouraging prospective customers to take opportunity of the period to open an account and sign onto the service for maximum benefits.