Speaking to newsmen during a familiarisation programme, the Chief Executive of the Authority , Dr Kofi Mbiah, said the GSA has been mandated to protect and promote the interest of Ghanaian Shippers.
He said to enable the GSA to discharge that mandate, it will establish a shippers complaints and support Units in major border towns of the country among other measures.
He said a shippers complaints and support has also been established at the Kotoka International Airport, Takoradi, Elubo and Aflao.
Dr Mbiah said plans were also underway to open similar offices at Hamele in the Upper West Region and Kulungugu in the Bawku Municipality of the Upper East Region.
He said the Authority had established Shippers Committee in all the 10 regions of the country to address the challenges and concerns of shippers.
The Chief Executive said the committees were made up of the Ghana Standards Authority, Customs Division of the Ghana Revenue Authority, the Ghana Immigration Service, Police Service and the Export Promotion Council among others who met periodically with the shippers to sensitise them on how to go about their businesses to avoid problems.
Mr Francis Danso, Chairman of the Upper East Regional Shippers Committee, who expressed his gratitude to the GSA, said, hitherto, shippers had to go through a lot of problems with security agencies at the border towns, but of late such problems had reduced.
He attributed the success story to the role played by GSA by bringing all stakeholders, including the security agencies, on board during the periodical meetings with the shippers.
The shippers, he noted, were being sensitised from time to time on export and import laws, including international trade laws, and expressed the hope that all the bottlenecks of shippers would soon be a thing of the past.