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    Gov’t to commence talks with IMF for bailout

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    We’re not charging E-levy on merchant accounts – GRA

    Gov’t still plans on tabling a legislation to compel banks to lend to the Agric sector – Agric Minister

    AfCFTA Secretariat calls for accelerated dev’t for key infrastructure in Africa to boost trade

    Financial transactions will be allowed even without Ghana card from 1st July – GAB assures

    Enterprise Group PLC records 37% rise in revenue in 2021

    Prices of petrol, LPG to fall by 4% in first pricing window of July – IES

    Losses due to fraud in banking sector in 2021 up by 144%; hits GH¢61m – BoG report

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    [From the left] Thomas Abanga (CEO of Abanga Farms & Food Systems), Selma Ashipala Musavyi (Namibia High Commissioner to Ghana), Dr. Benjamin Sasu (Head of Food Safety), Mrs. Chariti Gbadawo (Director at the Ministry of Foreign Affairs & Regional Integration) ), Prof Bani (Board Chairman, Abanga Farms and Food Systems) and Clarence Zamuee (MEATCO Rep)

    Ghana’s Abanga Farms & Food Systems and Namibia’s Meatco in big partnership

    Gov’t still plans on tabling a legislation to compel banks to lend to the Agric sector – Agric Minister

    Financial transactions will be allowed even without Ghana card from 1st July – GAB assures

    Enterprise Group PLC records 37% rise in revenue in 2021

    Prices of petrol, LPG to fall by 4% in first pricing window of July – IES

    Losses due to fraud in banking sector in 2021 up by 144%; hits GH¢61m – BoG report

    ASTM International pledges support for Ghana’s petroleum industry

    NIB MD laments cost of borrowing for private sector

    Finance professionals urged to develop strategies to boost ESG-driven business environment

  • TECHNOLOGY

    Financial transactions will be allowed even without Ghana card from 1st July – GAB assures

    Losses due to fraud in banking sector in 2021 up by 144%; hits GH¢61m – BoG report

    BoG, CSA deepen collaboration to fight cyber threats

    Dr. Bawumia unveils Ghana’s first Tier IV data centre

    ADB pioneers in global remittance services in Ghana [ARTICLE]

    Introduction of GhanaPay complements efforts to capture the unbanked into digital payments ecosystem – Veep

    #CitiBusinessFestival: How the country can take advantage of the “Ghana Opportunity”

    Chamber of Telecommunications calls for more investment into Technology to improve livelihoods

    Citi Business Festival: Address lack of financial data challenges using MoMo – Rufai Abdul Majeed

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    Africa’s internet economy to cross $180 billion by 2025: Report

    Regional economic cooperation needed to enhance Africa’s competitiveness – Bawumia

    Ivory Coast is set to receive $26.1 billion worth of development finance from 4 lenders, the EU and France

    Gulf central banks, Bank of England raise policy rates after Fed hike

    US Fed meets inflation surge with 75bp hike

    As Nigeria’s inflation rate accelerates to 17.71%, the World Bank warns millions could face extreme poverty

    Modern airline tickets design with flight time and passenger name. Plane tickets vector pictogram. Airline boarding pass template. Vector illustration. The concept of air transportation

    Ticket prices to rise following B.A schedule change on Accra-London-Accra route

    Bawumia calls for more AfDB support as African economies battle global challenges

    Stringent measures needed to deal with illicit financial transactions in Africa – Akufo-Addo

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    Gov’t to commence talks with IMF for bailout

    Financing agric sector alone not enough to grow it – GIRSAL CEO

    We’re not charging E-levy on merchant accounts – GRA

    Gov’t still plans on tabling a legislation to compel banks to lend to the Agric sector – Agric Minister

    AfCFTA Secretariat calls for accelerated dev’t for key infrastructure in Africa to boost trade

    Financial transactions will be allowed even without Ghana card from 1st July – GAB assures

    Enterprise Group PLC records 37% rise in revenue in 2021

    Prices of petrol, LPG to fall by 4% in first pricing window of July – IES

    Losses due to fraud in banking sector in 2021 up by 144%; hits GH¢61m – BoG report

  • Business
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    • Agribusiness
    • Banking And Finance
    • Manufacturing
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    [From the left] Thomas Abanga (CEO of Abanga Farms & Food Systems), Selma Ashipala Musavyi (Namibia High Commissioner to Ghana), Dr. Benjamin Sasu (Head of Food Safety), Mrs. Chariti Gbadawo (Director at the Ministry of Foreign Affairs & Regional Integration) ), Prof Bani (Board Chairman, Abanga Farms and Food Systems) and Clarence Zamuee (MEATCO Rep)

    Ghana’s Abanga Farms & Food Systems and Namibia’s Meatco in big partnership

    Gov’t still plans on tabling a legislation to compel banks to lend to the Agric sector – Agric Minister

    Financial transactions will be allowed even without Ghana card from 1st July – GAB assures

    Enterprise Group PLC records 37% rise in revenue in 2021

    Prices of petrol, LPG to fall by 4% in first pricing window of July – IES

    Losses due to fraud in banking sector in 2021 up by 144%; hits GH¢61m – BoG report

    ASTM International pledges support for Ghana’s petroleum industry

    NIB MD laments cost of borrowing for private sector

    Finance professionals urged to develop strategies to boost ESG-driven business environment

  • TECHNOLOGY

    Financial transactions will be allowed even without Ghana card from 1st July – GAB assures

    Losses due to fraud in banking sector in 2021 up by 144%; hits GH¢61m – BoG report

    BoG, CSA deepen collaboration to fight cyber threats

    Dr. Bawumia unveils Ghana’s first Tier IV data centre

    ADB pioneers in global remittance services in Ghana [ARTICLE]

    Introduction of GhanaPay complements efforts to capture the unbanked into digital payments ecosystem – Veep

    #CitiBusinessFestival: How the country can take advantage of the “Ghana Opportunity”

    Chamber of Telecommunications calls for more investment into Technology to improve livelihoods

    Citi Business Festival: Address lack of financial data challenges using MoMo – Rufai Abdul Majeed

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    • Africa
    • Asia
    • Europe
    • Middle East
    • US

    Africa’s internet economy to cross $180 billion by 2025: Report

    Regional economic cooperation needed to enhance Africa’s competitiveness – Bawumia

    Ivory Coast is set to receive $26.1 billion worth of development finance from 4 lenders, the EU and France

    Gulf central banks, Bank of England raise policy rates after Fed hike

    US Fed meets inflation surge with 75bp hike

    As Nigeria’s inflation rate accelerates to 17.71%, the World Bank warns millions could face extreme poverty

    Modern airline tickets design with flight time and passenger name. Plane tickets vector pictogram. Airline boarding pass template. Vector illustration. The concept of air transportation

    Ticket prices to rise following B.A schedule change on Accra-London-Accra route

    Bawumia calls for more AfDB support as African economies battle global challenges

    Stringent measures needed to deal with illicit financial transactions in Africa – Akufo-Addo

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Kirusa Ghana’s Country Head shares insight on life, technology and taking your business to the next level

byEbenezer Afanyi Dadzie
December 16, 2019
in FEATURES
Michael Grantson, Country Head, Kirusa Ghana.

Michael Grantson, Country Head, Kirusa Ghana.

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Michael Grantson is the Country Head for Kirusa in Ghana. In an exclusive interaction, he reveals critical lessons about life, the prospects and rate of adoption of technology in Ghana, how businesses can leapfrog their communications using Kirusa.

Mr. Grantson describes himself as follows:

“I am very passionate about my work, extremely ambitious and driven. Also, I like to be organized and result oriented. I’m a people’s person and an excellent communicator who enjoys public speaking. I tend to make friends quite easily. I am also very passionate about God and my family. People are central to every organisation’s success and in many cases they determine the fortune of establishment, hence, every manager needs to be people-oriented and every business must reach out, with people in mind.”

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Mr. Grantson earned a Marketing Degree from the Central University Ghana and a Post Graduate Diploma from the Chartered Institute of Marketing from the United Kingdom and he has been working for 18 years.

His 18 years Work Experience

I have been working for the last 18 years, of which the last 6 years has been at top level management. My experience spans in varied fields such as Advertising, Technology Sales, Mobile Financial Services (MFS) and Telecommunications. I think my time with Mobile Financial Services has been quite unique in my work experience. Mobile wallets saddled with SMS notification has brought about a paradigm shift in the deployment of financial services and greatly deepened financial inclusion to the underbanked. In a nutshell, Fintech has single handedly, supported the drive of most of the Sustainable Development Goals (SDGs).

His view on the Ghanaian Technology/Telecom Space

My experience in the tech space has mainly been with the telecommunication and fintech space. Technology has led to a significant change in the financial sector, we are seeing now. Today, Ghana is the fastest growing mobile money market in Africa due to technology advancements. I personally think the biggest enabler to business efficiency and productivity in every enterprise is through technology. The long-term benefits of investing in technology far outweighs the installation cost and its operation.

And how Kirusa contributes to the Tech/Telecom Space in Ghana

Kirusa Konnect is one of the services that Kirusa Ghana offers. It is a cloud-based Communications Platform as a Service (CPaaS) is poised to bolster customer engagement for enterprises in Ghana. It supports businesses with the most appropriate communication channels and services which enable them to connect with and reach out to more customers effectively.

I think Kirusa Konnect will be critical in providing businesses in Ghana with capabilities to engage with their customers over mobile channels through messaging, voice and rich media tools. The self-serve portal facilitates instant, two-way and interactive communication allowing businesses to conceive, execute and monitor customized communication campaigns. It is safe to say that Kirusa simply works.
Kirusa can help in the following ways:

a. Financial Services – We are going to be a huge part of the Financial Evolution happening in the Ghanaian market. Today, no financial service provider can close a transaction without sending an electronic notification of that transaction. It’s the biggest security check for the consumer now and Kirusa is at the forefront of this

b. Healthcare – We are also very involved in Healthcare field. Our systems are being used to notify customers of the expiry of their medication and when they will run out

c. mAgri – We are also using our technology to support Agriculture. Today, farmers can get extension services at the click of a button on their phone through our technology

d. Special Needs Persons – Today, with our IVR services, visually impaired persons can also do financial services without the aid of a 3rd party. This will significantly reduce the risk of fraud

e. Enterprises – Our SnapCall and Outbound dialing will be extremely essential to the digital strategy of all businesses. We will give these enterprises the ability to reach their mass market with product knowledge and subscription campaigns at the click of a button

f. IP Messaging – Our IP Messaging platforms i.e. RCS (Rich Communication Services) solutions will be a game changer. As people move to OTT apps, it will be critical that communication moves along that tangent in order to keep people engaged. Kirusa has the technology, expertise and knowledge to make this happen for any enterprise.

What factors hinder rate of adoption of Technology in Ghana?

Most people are still not very tech savvy, and this makes people very skeptical about the use of new technology. However, if they get to know and understand the benefits of that technology, they tend to adopt it.

I think the creation of awareness is very critical, from knowing about a product to becoming frequent users of that technology. Developers should never forget to get the opinion of the “will be users” of the technology they are building and inculcate it into their product development.

Optimistic about the future of technology in Ghana

I think a lot of development is being done without the users’ involvement and this makes adoption after deployment quite difficult.

I feel as if we should get a lot of feedback from user groups during the User Acceptance Testing (UAT) stage, in order to make technology acceptability easy and immediate after deployment.

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